After-hours calls still get answered
Patients can call after closing, on weekends, or during lunch and still get helped.
#1 AI integration officially recognised by Cliniko
Cliniko AI receptionist for busy clinics
Never miss a booking. Lyngo answers every call, books directly into Cliniko in real time, and handles reschedules and cancellations. Day and night, without extra staff.
Connect Cliniko, it’s free
AI phone answering
Answer patient calls, while you treat & after hours.
Busy front desk, covered
When your team is with a patient or processing a payment, Lyngo picks up and keeps the day moving.
A calmer clinic, every day
Fewer interruptions, fewer missed calls, and fewer messages waiting for your team.
Handle any type of call, at anytime.
New bookings, reschedules, cancellations, FAQs, and urgent handoffs. Lyngo handles the call and keeps Cliniko up to date.
See how Lyngo worksManages appointments
Reads your live Cliniko availability to book, reschedule, or cancel in real time. No double-bookings. No manual follow-up.
Answers FAQs
Fees, parking, cancellation policy, what to bring. All answered accurately from your clinic's information, every time.
Loops in your team
When a call needs a human, Lyngo can take a detailed message or transfer it to your team so nothing falls through the cracks.
How it works
Easiest to get started.
Our team handles the entire setup, so your time isn’t wasted.
1
Connect your Cliniko account
Authorise Lyngo to read your calendar, appointment types, practitioners, and patient records. Takes two minutes.
2
We set up Lyngo for your clinic
Our team configures your booking rules, practitioner preferences, and FAQ answers. You review and sign off. Nothing goes live without your approval.
3
Forward your calls and go live
Calls hit Lyngo, bookings land in Cliniko. Your team gets a summary of every call. Your front desk gets their time back.
Cliniko integrations
How Cliniko works with AI receptionists
Lyngo's AI receptionist connects to Cliniko so calls, bookings, reschedules, and cancellations can be handled without your team manually checking the calendar.
The call is answered
Lyngo answers in your clinic's voice and understands whether the patient needs a booking, reschedule, cancellation, FAQ, or message.
Cliniko availability is checked
Lyngo reads your live Cliniko calendar, appointment types, practitioner availability, and booking rules before offering times.
The appointment is updated
Bookings, reschedules, and cancellations are written back to Cliniko so your calendar stays accurate.
Your team gets the context
Every call is summarised, with important details passed to your team when a human follow-up is needed.
FAQ
Common questions.
Does Lyngo work with Cliniko?
Yes. Lyngo integrates directly with Cliniko's API to read your calendar, appointment types, practitioner availability, and patient records in real time. It's also the first AI tool to receive official recognition from Cliniko.
Is Lyngo a virtual receptionist for Cliniko?
Yes. Lyngo is the AI virtual receptionist for Cliniko clinics. It reads your live calendar, books directly into Cliniko, and handles reschedules in real time. Lyngo is always on, scales with your call volume, and costs a fraction per call.
How does Cliniko work with AI receptionists?
AI receptionists like Lyngo work with Cliniko by reading live calendar availability, appointment types, practitioners, and booking rules through an integration. When a patient calls, Lyngo can answer questions, offer suitable appointment times, book or reschedule directly in Cliniko, and escalate calls that need a human.
Can Lyngo book with specific practitioners?
Yes. Lyngo reads your practitioner list from Cliniko and matches patients to the right person based on your rules: by specialty, availability, or patient preference. It checks live availability before confirming anything.
What happens if my calendar is full?
Lyngo checks live availability before confirming any booking. If nothing is available, it offers the next open slot, or takes a message and escalates to your team. You decide the fallback.
Is my patient data secure?
Yes. Lyngo is built for healthcare. Lyngo is GDPR compliant, aligned with the Australian Privacy Principles and the NZ Privacy Act, and PIPEDA compliant in Canada. Patient data is encrypted in transit and at rest.
How long does Cliniko setup take?
About 3 minutes of your time. You connect your Cliniko account, answer a few questions about your clinic, and our team takes it from there. That includes configuring your booking rules, training Lyngo on your services, and handling everything before go-live. We aim for a 1 to 2 business day turnaround.
What if a call comes in that Lyngo can't handle?
Lyngo is trained to recognise when a call needs a human. It can transfer to voicemail, send a message to your team, or offer a callback, based on how you've set it up. Nothing falls through the cracks.
Still have questions? Contact us
Take back your time.
AI phone answering
Free setup No payment required