AI receptionist for osteopathy
Every osteo call answered. Every patient booked.
Lyngo answers every call and books directly into your calendar, so your osteopaths stay focused on patients, not the phone.
1,200+
Clinicians across 6 countries trust Lyngo to handle their patient calls every day.
24/7
Phone answering, mornings, evenings, weekends, and public holidays. Always on.
3 min
To connect your practice software. Our team handles configuration from there.
The osteo problem
Your phone rings while
you're treating a patient.
What Lyngo handles
Answer every call, without
leaving the treatment room.
Trained on your clinic, connected to your calendar, ready for every osteo-specific call.
Books new patient intake assessments
Correct appointment duration, right practitioner, intake requirements met. Every patient gets the right start.
Handles follow-up and rebooking
Reads your live calendar and books the next treatment session in real time. No message backlog. No double-bookings.
Answers health fund and NDIS questions
Registered funds, gap fees, and NDIS process, answered from your clinic's own information, accurately every time.
After-hours call handling
Patients call evenings, weekends, and public holidays. Lyngo answers and books. You start the day with a full schedule.
Handles patient preparation questions
What to wear, what to expect, how long the appointment is, and cancellation policy. Every question answered precisely.
Escalates when your team is needed
Urgent pain, complex cases, and sensitive situations. Lyngo transfers or takes a full message. Nothing falls through.
In practice
How osteo clinics use
Lyngo every day.
"I've got chronic lower back pain and I'd like to try osteopathy. Can I book an initial assessment?"
"Happy to help you get started. Let me find an initial assessment slot that works for you..."
New patient booked after hours
Correct intake assessment slot
Zero staff involvement at 7:45 PM
"I'm on an NDIS plan. Do you see NDIS participants for osteopathy?"
"Yes, we do work with NDIS participants. For self-managed and plan-managed participants, I can get you booked in directly..."
NDIS eligibility handled accurately
Patient offered a booking, said yes
No admin interruption mid-session
"I need to push my Thursday session back a week if possible."
"Of course! Let me check availability for the following week..."
Session rescheduled instantly
Patient's schedule accommodated
No phone tag with the clinic
PracSuite 
Nookal Integrations
Works with your clinic software, reliably.
Lyngo reads your live calendar, respects your booking rules, and writes appointments in real time. No manual syncing. No double-bookings.
Healthcare grade
World-class security and compliance.
Most AI tools treat this as a tick-box exercise. At Lyngo, it's the foundation. Everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data. We insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
FAQ
Common questions.
Yes. Lyngo integrates directly with the major practice management systems used by osteopathy clinics, including Cliniko, Nookal, and PracSuite, to read your calendar, book appointments, and handle reschedules in real time. No double-bookings, no manual follow-up.
Yes. You set the rules: initial assessment length, which practitioners take new patients, how many new intakes per day, and any preparation requirements. Lyngo follows them on every call and books the right slot with the right practitioner.
Lyngo is trained on your clinic's specific information. Your registered health funds, NDIS onboarding process, and gap fees are all answered accurately. For complex funding situations, it escalates to your team with a full call summary.
Lyngo recognises when a call needs a human. For urgent situations, it can offer an appointment slot, take a detailed message for your team, or transfer the call immediately, based on exactly how you've set it up. Nothing gets missed.
About 3 minutes of your time. You connect your practice management software, answer a few questions about your clinic, and our team handles the rest, configuring booking rules, practitioner schedules, and FAQ training. We aim for a 1-2 business day go-live.
Yes. Lyngo is built for healthcare. We're GDPR compliant (UK/EU), aligned with the Australian Privacy Principles, the NZ Privacy Act, and PIPEDA (Canada). All patient data is encrypted in transit and at rest.
Still have questions? Contact us
Take back your time.
Run a calmer clinic and grow 24/7.