AI phone answering
perfected for Nookal.
Never miss a booking. Lyngo answers every call, books directly into Nookal in real time, and handles reschedules and cancellations. Day and night, without extra staff.
Your Nookal calendar,
filled without the phone calls.
Manages appointments
Reads your live Nookal availability to book, reschedule, or cancel in real time. No double-bookings. No manual follow-up.
Answers FAQs
Fees, parking, cancellation policy, what to bring. All answered accurately from your clinic's information, every time.
Loops in your team
When a call needs a human, Lyngo can take a detailed message or transfer it to your team so nothing falls through the cracks.
How it works
Up and running in three steps.
Our team handles the entire setup. So your time isn't wasted.
1.Connect your Nookal account
Authorise Lyngo to read your calendar, appointment types, practitioners, and patient records. Takes two minutes.
2.We set up Lyngo for your clinic
Our team configures your booking rules, practitioner preferences, and FAQ answers. You review and sign off. Nothing goes live without your approval.
3.Forward your calls and go live
Calls hit Lyngo, bookings land in Nookal. Your team gets a summary of every call. Your front desk gets their time back.
In practice
How Nookal practices use
Lyngo every day.
Every call, handled automatically.
"Hi, I was referred to your clinic. Do you have anything available this week?"
"Of course! We have Thursday at 2pm or Friday at 9am. Which works for you?"
New patient booked instantly
Nookal updated in real time
Zero staff involvement
"I need to cancel my appointment tomorrow. Something's come up."
"No problem. I've cancelled your appointment for tomorrow at 11am."
Cancelled in Nookal immediately
Rebooking offered on the call
Slot freed up instantly
"Do you see children? My 9-year-old needs a check-up."
"Yes, we do see children from age 5. Would you like to book them in?"
Question answered confidently
Appointment booked on the weekend
Zero staff involvement
FAQ
Common questions.
Yes. Lyngo connects directly to Nookal to read your live calendar, appointment types, and practitioner availability. It books, reschedules, and cancels appointments in real time, with no manual entry and no double-handling.
Yes. Lyngo creates new patient records and books them directly into your Nookal calendar during the call. The patient gets a confirmation and your schedule fills automatically.
Yes. Lyngo reads your practitioner list from Nookal and books patients with the right person based on your rules: by availability, specialty, or patient preference. It checks live slots before confirming.
Yes. Lyngo is built for healthcare. We're GDPR compliant (UK/EU), aligned with the Australian Privacy Principles, the NZ Privacy Act, and PIPEDA (Canada). Patient data is encrypted in transit and at rest.
About 3 minutes of your time. You connect Nookal, answer a few questions about your clinic, and our team takes it from there. That includes configuring your booking rules, training Lyngo on your services, and handling everything before go-live. We aim for a 1 to 2 business day turnaround.
Lyngo knows when to step aside. If a call needs your team, it transfers the call, sends a summary email, or takes a message, based on how you've set it up. Nothing slips through.
Still have questions? Contact us
Take back your time.
Run a calmer clinic and grow 24/7.