AI phone answering
perfected for PracSuite.
Never miss a booking. Lyngo answers every call, books directly into PracSuite in real time, and handles reschedules and after-hours enquiries, all without adding staff.
Connect PracSuite, it's free 
Your PracSuite calendar,
filled without the phone calls.
Manages appointments
Reads your live PracSuite availability to book, reschedule, or cancel in real time. No double-bookings. No manual follow-up.
Answers FAQs
Fees, parking, cancellation policy, what to bring. All answered accurately from your clinic's information, every time.
Loops in your team
When a call needs a human, Lyngo can take a detailed message or transfer it to your team so nothing falls through the cracks.
How it works
Up and running in three steps.
Our team handles the entire setup. So your time isn't wasted.
1.Connect your PracSuite account
Authorise Lyngo to read your calendar, appointment types, practitioners, and patient records. Takes two minutes.
2.We set up Lyngo for your clinic
Our team configures your booking rules, practitioner preferences, and FAQ answers. You review and sign off. Nothing goes live without your approval.
3.Forward your calls and go live
Calls hit Lyngo, bookings land in PracSuite. Your team gets a summary of every call. Your front desk gets their time back.
In practice
How PracSuite clinics use
Lyngo every day.
Every call, handled automatically.
"Hi, I'd like to book a physio appointment. I've never been before."
"Of course! Do you have a preference for morning or afternoon?"
New patient booked into PracSuite
Appointment confirmed on the call
Zero staff involvement
"Do you see sports injuries? And do I need a referral?"
"Yes, we do, and no referral is needed for sports physio. Can I book you in while I have you?"
FAQ answered accurately
Patient converted to booking
Front desk free during lunch
"I had an appointment last week and I'm still in a lot of pain. I'm not sure if I should be worried."
"I'm sorry to hear that. This sounds like something our team should speak with you about directly."
Clinical concern identified immediately
Call transferred to your team
Call summary emailed to your team
FAQ
Common questions.
Yes. Lyngo connects directly to PracSuite to read your live calendar, appointment types, and practitioner availability. It books, reschedules, and cancels appointments in real time, with no manual entry required.
That's exactly what it's built for. Lyngo answers every call 24/7, including evenings, weekends, and public holidays. Appointments go straight into PracSuite so your team arrives to a full schedule every morning.
Yes. Lyngo reads your practitioner list from PracSuite and books patients with the right person based on your rules: by availability, specialty, or patient preference. It checks live slots before confirming.
Yes. Lyngo is built for healthcare. We're GDPR compliant (UK/EU), aligned with the Australian Privacy Principles, the NZ Privacy Act, and PIPEDA (Canada). Patient data is encrypted in transit and at rest.
About 3 minutes of your time. You connect PracSuite, answer a few questions about your clinic, and our team handles the rest. That includes configuring your booking rules, training Lyngo on your services, and going through everything before go-live. We typically aim for a 1 to 2 business day turnaround.
Lyngo knows when to step aside. If a call needs your team, it transfers the call, sends a summary email, or takes a message, based on how you've set it up. Nothing slips through.
Still have questions? Contact us
Take back your time.
Run a calmer clinic and grow 24/7.